warungjacpot Platform Privacy Notice

This page describes what we collect when you use warungjacpot and how we keep that data protected. We operate our platform across supported jurisdictions, and our data practices reflect the legal requirements of each region where our service is available. Our commitment is to be transparent about what information we gather, how we use it, and who may access it.

We at warungjacpot handle personal data — names, contact details, payment information, and account activity records — as part of normal platform operations. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet or bank transfers (mobile banking, local payment, online payment, e-wallet), or interact with our football markets, live-dealer tables, and slot games, we record those actions. This notice outlines our obligations and your rights in relation to that data.

We do not sell personal information to third parties for marketing purposes. Our use of data is limited to account verification, fraud prevention, payment processing, compliance with applicable law, and service improvement. If you have questions about how we handle your information during account setup, tournament betting (Liga 1, Piala Indonesia, Champions League), or withdrawal requests, this page provides the answers.

What data we collect at warungjacpot

We collect personal data in several categories. Account registration requires your full name, date of birth, email address, and phone number. Payment and withdrawal flows require bank account details, card information (where applicable), or digital wallet identifiers linked to DANA, e-wallet, mobile banking, local payment, or online payment. Know-Your-Customer (KYC) verification asks for government-issued identification — passport, national ID card, or driving licence — which we store securely and use only for identity confirmation.

Transactional data includes deposit amounts, withdrawal requests, betting activity on football leagues and casino games, and account balance history. We also collect technical data: IP address, browser type, device identifier, and session timestamps. This information helps us detect fraud, prevent account takeover, and comply with anti-money-laundering rules. We do not track your behaviour outside warungjacpot.

How we use your data on warungjacpot

Our primary use of personal data is to operate your account securely. We verify your identity to prevent fraud, underage access, and duplicate accounts. We process your payment instructions — routing e-wallet, mobile banking, or bank deposits to your warungjacpot balance, and executing withdrawal requests within standard processing windows. We use your contact details to send account notifications, such as login alerts, deposit confirmations, and support responses.

We analyse betting patterns and game activity to improve our platform — understanding which football tournaments (Liga 1, Piala Indonesia, Piala AFF, Champions League) attract users, which live-dealer games are popular, and where our system experiences delays. This analysis is aggregated and anonymised; we do not profile individuals for marketing push notifications or targeted advertisements.

We retain data for compliance and legal defence. Indonesian and international gaming regulations require us to keep account records, transaction logs, and KYC documents for a minimum period. If we receive a lawful government request or court order, we may disclose information as legally required.

Third-party processors on warungjacpot

We work with external service providers who process data on our behalf. Payment processors — such as digital wallet gateways and bank settlement partners — receive transaction details necessary to complete deposits and withdrawals. These processors are contractually bound to protect your data and use it only for payment services.

Our hosting and infrastructure providers (cloud storage, database services) store encrypted account records and game logs. These vendors operate data centres that may be located outside Indonesia; our contracts ensure they meet international data-protection standards. We do not disclose which specific providers handle which data, as this information may present security risks. Instead, we verify their compliance through regular audits.

We do not share personal data with marketing partners, affiliate networks, or unrelated businesses. Exceptions exist only where law requires it — for example, if a financial regulator or law-enforcement agency issues a valid data request.

Your rights and our warungjacpot commitments

You have the right to access your personal data held by warungjacpot. You may request a copy of your account information, betting history, and deposit records by contacting our support team. We aim to provide this within 14 calendar days.

You may request that we correct inaccurate data — for example, if your registered name or phone number is outdated. We will update your account and notify relevant processors. You may also request deletion of certain data once your account is closed and all regulatory retention periods have elapsed; however, we must retain some information for legal compliance.

We use cookies to remember your login preferences and session state. These are functional cookies necessary for the platform to operate; we do not use tracking cookies for behavioural advertising. You may disable cookies in your browser settings, though this may limit certain platform features.

Contact us on warungjacpot matters

For privacy questions, data-access requests, or complaints about how we handle your information, contact our support team. We provide multilingual help in English and Indonesian through live chat, email, and support tickets. Standard response time is 24–48 business hours. For urgent security concerns, escalate to our compliance officer via the contact form on this site.

This privacy notice applies to all users of warungjacpot, regardless of where you access the platform. We update this notice periodically; changes take effect upon publication. By using warungjacpot, you consent to data collection and processing as outlined here. Our service is available only where local law permits. If you do not agree with these terms, you may close your account and request data deletion (subject to retention rules).